Downscaling the repair shop

We’re now closed on Wednesdays while revising our services. It is fairly easy to see that we either have to up our prices, limit our range of service, or both, to afford rent and wages.

We will focus on tube amps and outboard this fall in an attempt to remedy the situation. If you would want any other item serviced, you may ask, but we might have to decline. Some current items in the line will be wrapped up and shipped back without completed service.

See also You’re choking us – Pay your bills

To help us get out of this sad state of affairs, you can assist with

  • Paying your bills in time
  • Pick up your items when they’re done
  • Use E-mail or SMS for inquiries, instead of the phone

There will be a final deadline for pickup, whereafter whatever’s left will be dumped or sold. TBA.

Opening hours – Fall of 2025

The repair shop will be open
Monday and Tuesday + Thursday and Friday 10:00 – 16:00

starting October 6th. (Wednesdays will be used for other matters, TBA.)

Please call in advance to make sure we’re available – And pretty please, do not call at night or in the weekends. Email and texts are not answered outside opening hours.

Note that repairs are slow at the moment, somewhat due to the intense traffic you give us, and otherwise because of the difficulty in sourcing parts, in this Age of Stupid.

On the upside, we do the occasional house call and field work, should your predicament be of a less transport friendy nature.

We still do not repair Hi-Fi, PA, DJ-gear, organs or monitors. Also see Reminder: No orange monkey business

About shipping for service

If you opt to ship your gear to us rather than handing it over in person, please make sure it can withstand a fall of at least a meter if you send by Postnord.

Better yet, don’t ever use that sorry excuse for a courier. We have had excactly zero positive interactions with their services these last five years.

There are other companies able to find our doorbell, not drop stuff, not deliver it at the wrong door etc.

(UPS and Posten being notable examples on proper service, having at least a 98% positive track record in our book, just saying.)

Summertime, working hours and days off

Opening hours this summer will be restricted to 10:00-15:00, work days.

Last week of orders for regular customers is week 26.
Last week for business clients is week 27.
Last week of pickup before the holidays is week 28.

Holidays

The repair shop will be closed for business July 15th to August 15th, opening again Monday 18th August. There will be no delivery or pickup possible, and we will not answer the phone.

Reminder: No orange monkey business

As we’ve stated earlier on what used to be Twitter – Now a one syllable circle jerk – With the orange monkey re-elected, we’ve stopped all service of US products. This will affect any manufacture from 2025 and on, until the land of stupid recovers.

This is just an added measure to our already existing policy – “If you’re pro Trump*, we’re not fixing your shit”. We run a strict ANTIFASCIST shop here. Cheers.

* Putin, Netanyahu or any obvious fucktard**

Not sure if you will be affected? Besides preparing for the zombie apocalypse, you could read the Wiki on US brands here:

https://en.wikipedia.org/wiki/Category:Musical_instrument_manufacturing_companies_of_the_United_States

** like …say, Jack O’Donnell or Uli Behringer

Closed for X-mas holidays

Both the repair shop and the studio will be taking a break from DEC 20th 2024 unto JAN 6th 2025.

We will absolutely not take on any assignments nor hand out repaired items during this break. Correspondance might be ignored at whim. Phones will be frowned upon. See you on the other side.

Merry Christmas.